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Paper ID: #271 Hari P. Garbharran MTSU, Geography/Geology P.O.Box 9, Murfreesboro, TN 37132 Phone: 615-898-5977 Fax: 615-898-5592
CROSS CULTURAL TRANS-DISCIPLINARY DISTANCE LEARNING: U.S./SOUTH AFRICA PARTNERSHIP *Hari P.Garbharran, *Maria A. Smith, *Jo M. Edwards, *Peggy O. Murdock, *Kathy M. Mathis, and *Mala L. Beard. INTRODUCTION
The U.S.-South Africa partnership is an initiative to address public health issues in squatter communities, create an awareness of basic needs and problems in KwaZulu-Natal imijondolos, empower residents to develop good living habits, and promote cross cultural, trans-disciplinary distance learning. The U.S.-South Africa partnership evolved through a collaborative effort between faculty at Middle Tennessee State University (MTSU), Southern Illinois University at Carbondale (SIUC), and faculty at the University of Durban-Westville and other research organizations in KwaZulu-Natal, South Africa. This initiative was funded by the Association Liaison Office for University Cooperation and Development (ALO), United States Agency for International Development (USAID), and the White House Development and Democracy Initiative (EDDI). Components of the partnership include research, education, and outreach. This presentation will address how a web-based course was developed to interweave all three components and facilitate cross-cultural, trans-disciplinary learning. The unique challenges from course conceptualization to implementation will be presented with solutions utilized in this project. COURSE CONCEPTUALIZATION
Since the partnership spans two continents the research team developed a full web based course that would be offered to students from all three universities involved in the project. The advantages of web-based education include: easy access, quick student access, quick faculty access for revisions and updates, and reduction in printing costs. The disadvantages involve increased requirements pertaining to: substantial technical infrastructure, learners adopting a new way of learning, education of faculty related to the utilization of educational design, resource management, and substantial initial time outlay. Developing the course required teamwork and preliminary planning. Weekly course preparation was not possible because information had to be available for students to work at their own pace. This was important in order to maintain course momentum and student interest. Team members had to develop familiarity with course software. They had to be risk takers since the restrictions of web design required alternative teaching and evaluation strategies. The course required faculty and students to be flexible and accept the role of risk takers. *Middle Tennessee State University Faculty promoted life long learning strategies for students through web-based methodology. The research faculty addressed issues not normally involved in traditional classroom lecture courses. These included student knowledge level of computers, student access to peers and faculty, and a higher level of flexibility and course specificity. An initial decision related to course development was where the course home site would be housed. The decision was made to house the site at the university of the majority of research and teaching faculty. The course was housed on the MTSU server. This permitted maximum access for faculty technical support. Organization and management of the website was faculty controlled which allowed access for modification of course components. Faculty collaboration and identification of a standard presentation framework was critical in order to streamline standard course elements. Through this teamwork and group collaboration, the course was titled "Public Health Concerns for Informal Settlement Communities in South Africa." The course was broken down into five units or modules, objectives were outlined, text format for lectures was adopted, and the team agreed to utilize study data in required student assignments. The group also observed the three important elements in assignment preparation: flexibility, specificity, and clarity. During course development the group took cognizance of the human factor and ensured that readers were presented with visual clues and avoided lengthy, full screens of text. The team viewed the web as another valuable tool in the delivery of course content. COURSE IMPLEMENTATION
This full web-based course on South African informal communities was offered for the first time in Spring 2001 to students at MTSU, UDW, and SIUC. The course was interdisciplinary and a cooperative effort of several departments of all three universities. Disciplines embraced health education, engineering technology and industrial studies, and geography and geology. This interdisciplinary aspect allowed students to sign up in any department or academic unit. Multi-campus site availability permitted students to sign up at their degree granting university. This allowed students to obtain individual university credit and obviated problems generally associated with transfer credit across universities. The course also allowed for individual faculty credit hour production within their own academic unit. Each university received student tuitions generated for faculty teaching courses. Additionally, the course could be tailored to fit academic requirements needed for each institution. The course was very interactive. Components included links to course information, staff information, course documents, communication, external links and student tools. Areas not required by faculty were easily removed. Students were oriented by email to components of the course software. These included the drop box for assignments, which allowed faculty a paperless mechanism to grade and return assignments. The communication area allowed for easy access for student and faculty interaction as it housed all email addresses. Students introduced themselves to the group by creating their own web page during the first week of the course. This allowed students and faculty a visual representation of individuals in the course. Communication also included the ability to chat on-line and have asynchronous discussions. A specific area was tailored by faculty to include the course syllabus and information, which facilitated student use. Faculty developed a calendar, which identified all course components and specifics related to assignments and evaluation methods. Course lectures were housed in folders by units. This clarified beginning and ending points for specific content areas. Faculty were cognizant of download time for course components and organized information in formats that were easily accessible for students in the U. S. and South Africa. Benefits to the students are numerous and include usage of actual first hand data to learn, sharing experiences across continents, and cross-cultural learning through the exchange of cultures. It increases the technology knowledge level of many students. Benefits to faculty included learning a new format for instruction that allowed an exchange that could only be imagined several years ago. Challenges for faculty were mainly related to course and time management. Faculty found that maintaining a presence to students related to the course was more deliberate and active for the web-based course as opposed to traditional lecture courses. CONCLUSION
The Cross Cultural Trans-Disciplinary Distance Learning: U.S./South Africa Partnership was both challenging and rewarding. It allowed faculty to expand their horizons and expose their students to a unique trans-disciplinary, cross-cultural experience.
BIBLIOGRAPHY Edu-Tech. Educational technology and resources. Available at: http://www.csv.warwick.ac.uk/ETS/edu-tech/ Accessed 5/5/01. Learning Technology & Distance Education. Pedagogical considerations. Available at: http://cac.psu.edu/ets/presentations/TLsites/pedagogy.html. Accessed 5/5/01.
Hari P. Garbharran, et. al.; Department of Geography and Geology, Middle
Tennessee State University, P.O. Box 9, Mufreeesboro, TN 37132. E-MAIL: ABSTRACT At the turn of the millennium, approximately 34.3 million people worldwide were living with HIV or AIDS, 24.5 million of them in sub-Saharan Africa. In 1999, 2.8 million people died of AIDS, the highest rate since the start of the epidemic. The presentation provides a comprehensive community outreach education program which includes HIV/AIDS prevention in three squatter communities in KwaZulu-Natal. The proposed educational program has devised and implemented an approach that has been demonstrated to increase access to health information and services, and to generate community health research through use of trained community health educators to lead workshops for community citizens. The proposed project selected workers linked with the squatter communities of Cato Crest, Palmiet River, and Kennedy Road and the research team members worked with these community members at the University of Durban-Westville in June 2001. The team developed a community outreach health education program that trains citizens from squatter communities to serve as community health peer educators.
Long distance relationships: Some lessons learned in
sustaining the US-South Africa Partnership Hari P. Garbharran Department of Geography and Geology Middle Tennessee State University P.O. Box 9, Mufreeesboro, TN 37132 garbharr@mtsu.edu. ABSTRACT This paper looks at the research effort funded by the Association Liaison
Office and United States Agency for International Development that brings
together US and South African institutions in joint partnership. Middle
Tennessee State University (MTSU) is leading the project effort and is joined by
Southern Illinois University at Carbondale (SIUC). The host institution is the
University of Durban-Westville (UDW) in South Africa and other organizations in
the research partnership include the Council for Scientific and Industrial
Research (CSIR), Urban Strategy, Department of Local Government and Housing, and
non-governmental organizations (NGOs) and community based organizations (CBOs)
in Durban. The research partnership effort targets sustainabilty of informal
communities in KwaZulu-Natal. Through this alliance researchers across
disciplines have come together to examine water, sanitation and health education
issues in informal communities in KwaZulu-Natal, South Africa. The target areas
include three communities in Durban: Palmiet River, Kennedy Road, and Cato
Crest. The research paper examines the advantages of fostering international
partnerships and some lessons learned during the first fourteen months of the
formation of such a research partnership Background of US-South Africa Partnership In summer, 1995, the research director visited Durban, South Africa to begin
conducting research in the three informal settlements of Briardene, Canaan, and
Cato Manor located in the Greater Durban Metropolitan Area (GDMA), KwaZulu-Natal.
In the course of this paper informal settlements will interchangeably referred
to as squatter settlements, shantytowns, or by the Zulu term, imijondolos. The
research director’s field visit to these communities highlighted two important
points: (1) mobility and change in the GDMA, especially with the influx of
blacks from rural and from within urban areas; and (2) imijondolos
generally lacked potable water, sanitation, health, electricity, recreation,
infrastructure, and other basic services. The research met with faculty members
from the University of Durban-Westville (Geography); head of Environmental
Sciences, University of Natal; head of Community Health, University of Natal;
Director of the Geographic Information Systems Division at the Human Sciences
Research Council in Durban, water quality manager at the Council for Scientific
and Industrial Research and policy operations supervisor at Urban Strategy in
Durban to discuss the situation in the imijondolos and possible research
collaboration. They concluded that there was need for joint partnership between
the institutions in order to create greater international awareness into the
squatter community problem. Such collaboration would initiate community outreach
programs and stimulate greater research in squatter communities. There was a
need to shift the focus of the previous apartheid policy on first world issues
to pressing third world problems confronting Mandela’s transitional democratic
government in South Africa. Also, it was critical for South African universities
and research organizations to forge links with overseas universities operating
study abroad and exchange programs in established democracies. Based on the initial visit the research director made subsequent visits to
South Africa in 1997 and 1998 and through this effort the US-South Africa
partnership was established with the help of ALO-USAID in September 1999. The
following discussion is based on ten lessons learned through this international
undertaking and can prove useful especially to research directors interested in
establishing such alliances in the future. Lessons Learned Stay in constant touch with the host institution. Do not wait for
your host partners to get in touch with you. Initiate the process and email
is the cheapest way to communicate. However, also stay in touch over the
phone because the personal touch is needed. Project leaders sometimes need
to physically hear each other when they talk. Keeping up with deadlines as
research director can become a daunting task and experience teaches us not
to expect the project manager at your host institution to remember deadline
dates. The research director needs to constantly send reminders and get the
ball rolling. Always get the upcoming research segment started. It is very
useful and important to keep a directory of all local contacts in the host
country and be prepared to constantly give these contacts to your program
director in your host institution. As research director, you may have to
initiate conference calls with different stakeholders in your host country
to make sure that things are going according to schedule. For example, if
one is doing a survey of human populations in squatter communities, one
needs to understand the dynamics regarding protocol of undertaking such a
task among Zulus in informal communities. The research director must
understand the "structures " that exist in that squatter community
and ensure that the host institution project director has secured the
necessary permission from leaders heading up various components of that
structure. Be flexible and be prepared to change course and go with the flow.
Sometimes the research director will need to adjust dates and study areas
originally outlined in partnership in order to accommodate local politics in
the host country. For example, in our partnership, project leaders had
originally chosen Canaan, Briardene, and Cato Crest as study areas. However,
after our first visit to Durban in October 1999, Canaan had experienced
landslides and the squatters had been moved out to surrounding squatter
communities by local authorities. The research team made site visits and the
host institution were already working with the Palmiet River and Kennedy
Road squatter communities. Additionally, these areas were easily accessible
by the University of Durban-Westville and revisions to the study areas were
made based on these events. Coming from the US background, these volatile
local happenings might be difficult to accept and handle but it is critical
for the research director to understand the politics and culture he/she is
dealing with and make adjustments. Know the calendar of your host school. Be ready for local happenings
such as boycotts that might result in temporary close down of school during
the course of the semester. For example, our host institution was going
through a boycott in May-June 2000 and two team members of our research
partnership were due to visit the campus at that time- unfortunately, the
campus had closed down since a student had been killed because of police
intervention. This was a serious case and had significant repercussions on
the host country campus. The research director has to be in constant touch
with the project director of the host institution and decide on the most
suitable dates of faculty visits. Timing is critical and an understanding of
the boycott process is essential. It is important to be in constant touch
with the administration of the host institution because they are in the best
position to indicate close out dates and future opening dates for the
institution- with regard to the visit of our team members. As a result of
such deliberations between the US and the host institution, the project
director of the host institution recommended the two weeks that would be the
best time to visit. This visit corresponded with the boycott period but is
was an opportune time to conduct meetings at that time. Also, the research
director must be versatile with airline reservations and be able to cope
with a short lead time in ensuring air tickets especially during peak
travel. With regard to South Africa, June-July and December-January are the
peak times and travel reservations can become complex during these times. Be ready for disappointments regarding ongoing cooperation from the
administration of your host school. South African higher education is
undergoing a tremendous change in its administration and schools are
currently being reclassified. This procedure is ongoing and will result in
schools either being up-scaled or down-scaled. The research director needs
to know what is going on in the overall structural change and possible
impacts on the host institution. Understanding the process is critical
because one identifies a noticeable change in research partners at the host
institution during this transition period. If one does not understand what
is going on in the host institution one can jeopardize the viability of the
project and make unreasonable demands on the host partners. It is a time to
be sensitive of what the host institution is going through and to be
supportive with the project director and their team in the host country. Be ready for volatility in terms of staff/faculty changes in your host
school. With the changes going on in higher education structures in
South Africa, and with the implementation of affirmative action procedures,
it is common place for existing faculty to become redundant or move to other
jobs that provide greater stability. Be prepared for the faculty and
research team you began with in the host institution to change drastically
during the course of the partnership. This becomes critical especially in
terms of sustainability since the research director generally invites host
institution members to the US for training. The research director needs to
get a sense of those members that show commitment to the project and
indicate the importance of training and application of knowledge in order to
ensure a sustainable and successful partnership. Our partnership is
currently going through this process and a research team member from our
host institution is being trained in water modeling in Orlando and provided
with the software to take back with him to Durban. The trainee will then be
traveling to Illinois to be with the project director at Southern Illinois
University at Carbondale (SIUC) to continue with his training and guide him
in preparing a water forecast for Durban. The research director will also be
joining the team at SIUC and will follow up in December with a trip to
Durban to ensure application of training. The research director will work
with the trainee in his model application and in forecasting water use for
Durban. With regard to visitors, be prepared to be challenged in confirming
their hotel reservations because not all visitors have visa charge cards.
Also, the research director needs to be aware of currency exchange ratios
that exist between the US and the host country. The research director must always display leadership qualities. As
research director one needs to give and take but one will have to lead or
else the research project will become too complex to manage. Experience has
taught researchers that during the course of the semester professors become
so wrapped up with their departmental and teaching responsibilities that
they sometimes find little time in getting project items completed. The
research director needs to show true leadership qualities at these times and
show initiative and commitment by beginning the process. One needs to lead
by example and hold regular meetings with the partnership team in the US and
abroad. The director must inform the group of progress and update the team
constantly. With this type of leadership, group members get motivated and
very positive teamwork and team spirit is cultivated. For example, three
members of our research team attended the recent Pan African AIDS conference
in Nashville and that togetherness provided a powerful feeling of
accomplishment and tends to strengthen the commitment and determination
among team members. Be prepared and always have an alternate plan. As research director
one is constantly in touch with the project director in the host country and
one must be ready for constant challenges and changes in strategy. Even if
both partners have agreed to a plan of action, one must be prepared to
change course at a moment’s notice. One can look at it as a hindrance but
such an attitude is dampening and damaging to the project. The director
should look at such change in course as challenging. Obstructions on the way
can be turned around and viewed as pivotal in uniting the team in finding an
alternate way to get things accomplished. When one works with another
culture in the host country, a well prepared and flexible research director
is critical to spearhead efforts and mobilize resources among the research
team by seeking alternatives. A thorough understanding of the population one is working with is
critical. As research director one must remember that one is interacting
not only the local culture of the host institution but also the cultural
diversity among populations displayed in the research study areas. It has
already been stated that administrative issues governing one’s school will
be different from that existing in one’s host institution. Besides being
mindful of that difference, the research director must understand the
culture of populations being researched. For example, our partnership is
concentrated in three squatter communities that are dominantly Zulu. The
director must ensure that the US research team understands the relevant
culture. A knowledge of the culture is very important since this background
becomes a powerful tool in the research process especially if the research
effort involves surveys, community outreach and training individuals in that
population. Practice equality, fairness, and equity. As research director, one
must be fair to all players in one’s team. Embrace the host country
players as an integral part of the research effort and ensure that they feel
they are equal partners. It is critical that whenever a research director is
at symposiums, conferences, or meetings with other stakeholders especially
in the host country, that one encourages input from host players and offer
them a lead role whenever appropriate. US research directors need to always
remember that they are guests in the host country and they should be
prepared to be in the background if the situation calls for it. Protect yourself from being accused of exploiting the host country.
US institutions have commonly been blamed for taking advantage of the third
world institutions. Take good care of your hosts especially when they visit
the US. Generally, Africans are very warm and hospitable to Americans and
foreign visitors. Research directors should create that awareness among
their team members and ensure that host country visitors are accorded that
respect and caring. African cultural traditions should be honored and
members of the US team should verbalize to their visitors the importance
their visit and their input in the research partnership. Sometimes, host
institutions misunderstand the meaning of winning a proposal and may
perceive the US institution as winning a whole lot of money and as a result
they may demand payment for every bit of work they put into the research.
The research director needs to clarify the budget process at the very outset
and familiarize the host country project director with regard to the
operational definitions regarding travel, accommodation, per diem rates, and
reimbursements. Conclusions This presentation is based on the author’s first hand experiences as
project director of the US-South Africa partnership during the past fourteen
months. The lessons learned have caused a reasonable amount of frustration but
the rewards have far outweighed the pain. These lessons have made the research
director more effective in terms of interaction with the host institution and
has allowed for productive development of the partnership. These lessons should
be viewed as integral to the success of the partnership and future
sustainability and viability of the project.
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