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ORCO 3250 Organizational Communication in Communities.
Three credits. Theories and techniques involving
communication between organizations and their constituencies. Identification and
analysis of communication involving corporate philanthropy and fund raising,
special events and conventions, volunteers, image, boards of directors, and
ethical considerations.
By the end of the
course, students should be able to:
 | Plan fund raising and philanthropic activities, recruit
and retain volunteers, plan special events, and deal with organizational image
and crises. |
 | Apply persuasive and informative communication theories
to external organizational communication situations and cases. |
 | Plan communications objectives and strategies for specific
external audiences as well as evaluate the effects of communications strategies.
|
 | Give oral presentations of analyses and communications plans
to peers. |
Assignments include an image analysis and mission/vision
statement critique; a critique of a non-fund raising
event; a plan for a fund raising event including a critique of a fund raising web
page; and two book reports.
Course topics:
|
|
 | Image/Reputation |
 | Corporate Social Responsibility |
 | Corporate Values |
 | Corporate Ethics |
 | Organizational Mission and Vision |
 | Community Involvement |
 | Media Relations |
 | Special Events |
 | Special Event Fund Raising |
 | Working with Volunteers |
 | Fund Raising |
|
 | Corporate Philanthropy |
 | Non-Profit Boards of Directors |
 | Political Fund Raising |
 | Conferences |
 | Crisis Communication |
 | Risk and Hazard Communication |
 | Corporate Apologies |
 | Customer Relations |
 | Product Recalls |
 | Demonstrations and Picketing |
|
|