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The following list details the library holdings available to all Tennessee agencies through the Tennessee Transit Training Center . To request a library holding, please submit an Online Request Form (submitted electronically) or a Fax Request Form (pdf form to print and send to 615-849-3574

Library Holding Title
A Guide For Implementing Coordinated Transportation Systems (October 1997)
Ohio Department of Transportation, Office of Public Transportation
This document is designed to provide specific guidelines during implementation and may be used as a resource during the planning stage of transportation coordination.
A Handbook For Coordinating Transportation Services (October 1997) Ohio Department of Transportation, Office of Public Transportation
This document provides a clear introduction to coordination and a step-by-step approach to creating a coordination program.
A Safe Ride for All: The UTMA Ride

ADTA ADA Compliance Guide This publication is designed to guide you through the complex process of complying with the Americans With Disabilities Act.

ADA Paratransit Eligibilty Handbook
ADA Private Transportation Handbook
ADA Paratransit Handbook
Accessibility Handbook for Transit Facilities
Americans With Disabilities Act Of 1990: Law And Explanation Commerce Clearing House
An explanation of the Americans With Disability Act.
An Analysis Of Worker Drug Use And Workplace Policies And Programs (July 1997), National Opinion Research Center
An analysis of drug use in the workplace and policies to address the related problems.
Assessment of ADA Research and Development Need
Best Practice in Specialized Human Services Transportation Coordination
Bus and Passenger Accident Prevention (1995)
Case Studies of Transit Security on Bus Systems
Clean Air Programs: Compressed Natural Gas Safety in Transit Operations
Clean Air Programs: Cylinder Issues Associated with Alternative Fuels
Clean Air Programs: Design Guidelines for Bus Transit Systems Using Hydrogen as an Alternative Fuel
Clean Air Programs: Design Guidelines for Bus Transit Systems Using Liquified Natural Gas (LNG) as an Alternative Fuel
Clean Air Programs: Design Guidelines for Bus Transit Systems Using Petroleum Gas (LPG) as an Alternative Fuel
Clean Air Programs: Liquified Natural Gas Safety in Transit Operations
Clean Air Programs: Summary Assessment of the Safety, Health, Environment and System Risks of Alternative Fuel
Clean Air Programs: Use of Hydrogen to Power the Advanced Technology Transit Bus
Critical Incident Management Guidelines
Defensive Driver Course Guide (1992), National Safety Council
A teaching manual on safe and unsafe driving conditions and techniques.
Detectable Warnings: Detectability by Individuals with Visual Impairments, and Safety and Negotiability in Slopes for Persons with Physical Impairments
Detectable Warnings: Testing and Performance Evaluation at Transit Systems
Detectable Warnings: Surfaces: Color, Contrast and Reflectance
Dispersion of CNG Following a High Pressure Release
Drug and Alcohol Consortia Manual
Drug and Alcohol Testing Results: 1998 Annual Report
Effective Employee Management
Effectively Managing Transit Emergencies
Evacuation and Rescue of Elderly and Disabled Passengers from Paratransit Vans and Buses
Exploring to Make System Safety Work in Transit
Fundamental Financial Management Training for Rural and Small Urban
GIS Applications in Small Urban and Rural Transit (May, 1998)
Guidelines For Improvements To Transit Accessibility For Persons With Disabilities (Sept.1992), U.S. DOT
A manual that can assists transit system operators in complying with the Americans With Disabilities Act.
Guidelines Specifications For Passive Lifts, Active Lifts, Wheechair Ramps And Securement Devices (Sept. 1992), U.S. DOT
Assists vehicle purchasers in preparing equipment specifications.
Handbook for Rural Flexroute Implementation
Contains definition of flexroute, benefits to riders, people with disabilities, public transit operators, and human services agents.
Handbook For Transit Board Members, American Public Transit Association
The history of Public Transportation and questions that are often asked about transportation along with a description of a board member's role.
Hazard Analysis, Guidelines for Transit Projects
Implementation Guidelines for State Safety Oversight of Rail Fixed Guideway Systems
Information Handbook for State Transit Association
Injury Control (Jan 1995), U.S. Department of Health and Human Services
A pamphlet alerting people to the dangers of alcohol usage.
Innovative Technologies And Practices For Accessible Transportation (May 1994), National Easter Seals Society
Materials to help transit system operators comply with ADA requirements and assist persons with disabilities.
Job Access Reporting Requirement (2004)
Knock Your Socks Off Service
Coaching "Knock Your Socks Off Service" provides a solid foundation in mastering the art of developing excellent employees, the strongest defense against service quality trouble. Managing "Knock Your Socks Off Service" is a fast-paced, down-to-earth book for managers who want their company to be famous for superior service. "Knock Your Socks Off" Service on the Phone combines a witty. fast-moving, audio presentation-featuring a wide range of personalities-with a detailed, interactive workbook.
Maryland Transportation Coordination Manual (Jan. 1998), Maryland Department of Transportation
A “how to” manual for transportation providers and communities interested in coordinating transportation resources and services.
Meeting The Challenges Of Aging With A Disability: Lessons Learned From Polio & Stroke (March 1993), The Rehabilitation Research and Training Center on Aging
Provides information on the medical, physical, and psycho-social aspects of aging as it relates to polio and stroke survivors.
Minimizing The Risk From Blood borne Pathogens: A Guide For Managers (Dec. 1995), U.S. Department of Health and Human Services
A detailed discussion of the major elements of the blood borne pathogens.
Paratransit Driver Training (August 1992), Memphis Area Paratransit Coordination Committee
This syllabus outlines the training program the Memphis Area Paratransit Coordinating Committee developed to certify bus operators as proficient to operate small, wheelchair equipped buses.
Passenger Relations for Outstanding Service (Student Book)
Passenger Relations for Outstanding Service (Instructor Book)
Pedestrian Falling Accidents in Transit Terminals
Perspective on Transit Security in the 1990s
Policy and Planning As Public Choice
Policy and Planning approaches for the transit systems in the United States.
A Primer for the Transit Driver, Florida Rural Transit Assistance Program, University of Florida
Professional Dispatching and Scheduling
Prevention of Prohibited Drug Use
Public Transportation (1992), Gray, George & Lester Hoel
A book explaining the different aspects of public transit service and paratransit services that are available to the public.
Public Transportation and the Nations Economy
Contains information on analytical approach, capitol investment, operating expenditures, and fiscal analysis.
Reasonable Suspicion Referral for Drug and Alcohol Testing
Recommended Emergency Preparedness Guidelines for Elderly and Disabled Rail Transit Passenger
Recommended Emergency Preparedness Guidelines for Rail Transit Systems
Ruralization Of Risk Management: A Handbook For Small Transit Operations (Dec. 1992), Transportation Institute
This report is an attempt to translate the Risk Management message from the conceptual order and often written language of the insurance and risk management professions into language that is meaningful to the small transit operator.

Rural Transit Assistance Program at Work A 2004 Summary of Successes, A thumbnail sketch of State RTAP activities, expenditures and accomplishments. This publication also lists products that states have singled out as especially useful and that could be made available for your use.

Senior Transportation: Toolkit and Best Practices
This Senior Toolkit provides information about the varied transportation needs of older people, how community and public transportation providers are meeting those needs, and means and resources for improving and creating senior transportation service. The purpose of providing the information is to encourage its users too think further about senior transportation and to create new approaches for meeting the needs and preferences of older people. (Also has a CD)
Special Transportation Services Driver Training Manual and Resource Guide Special Transportation Service Training Committee
This manual was prepared for mini-bus and van drivers about policies and procedures designed to assist the driver in providing safe, courteous, and efficient service to passengers.
Standardization of Availability, Location and Use of Safety Equipment on Urban Transit Buses
System Safety Planning Seminar
Tactile Warning to Promote Safety in the Vicinity of Transit Platform Edges
TDOT Access Report (2004)
TDOT Media Guidebook (2005)
TDOT Title VI Departmental Update (2004)
TEA 21 Transit Funding Provisions, American Public Transportation Association (Feb. 2001)
Tennessee's Got Class!
Commercial driver's license manual.
Texas Transit Bus Types 2 & 3 Drivers' Training School Training Package
This package is committed to providing high quality, standardized training and resources to enhance knowledge and skills for safe and effective pupil and public transportation.
The Employee Problem Solver
The Need To Know: Substance Abuse And Constructive Confrontation (April 1997) & What You Need To Know About This document explains what DOT mandates, what is the supervisor’s role and what is required to meet the 60 min. alcohol training for supervisors.
The Professional Driver: A Training Manual For Paratransit Drivers, Care Cab Transportation Services
This manual attempts to help persons operate their vehicles in complete safety, to understand and relate to their passengers, and to give them the ability to handle any difficult situation.
Third Party Testing
Title III - Federal Transit
Contains amendments to title 49, United States Code.
Train the Transit Trainer
Transit Access Report: Issues in Public Transportation
Training Associates Inc.
Material includes speed limits, being a safe driver, major driver mistakes, spotting the hazard, traffic lights, night driving, animals, and road construction.
Transit Bus System Safety
Transit Leaders Tomorrow
Transit Management Tool Kit
Transit Security: A Description of Problems and Countermeasures
Transit Security: Exploring New Concepts in Managing Social Problems Workshop
Transit Security Handbook
Transit Security in the 90s
Transit Security Procedures
Transit System Security
Transit System Security Program Planning Guide
Transportation and Rural Revitalization (Dec 1995), CTAA
This report highlights the activities of USDA’s Rural Passenger Transportation Technical Assistance Program and profiles five completed local initiatives and two in progress at the time of publication.
Working Partners: Substance Abuse in the Workplace (1994), U.S. Department of Labor
This initiative was designed to help employees understand the impact that substance abuse may have on their businesses and to provide information on steps that can be taken to address the problem.
Writing Effective Policies and Procedures for Transit


PROJECT ACTION DOCUMENTS
ADA Paratransit Eligibility HandbookNational Institute For Accessible Transportation
A handbook that provides a model process for determining ADA paratransit eligibility.
ADA Private Transportation HandbookNational Institute For Accessible Transportation
A document that provides general information to promote voluntary compliance with the Americans with Disabilities Act.
A Guide For Teaching The Safe Use Of The WMATA System To Persons With Mobility Impairments Washington Metropolitan Area Transit Authority
An outline of the content and approach recommended for use by trainers to provide general knowledge about the use of mass transit systems.
A Lift To Freedom: The Bus Everyone Can Ride Mass Transit Administration
A guide established to help improve and enhance the travel options of individuals who are visually impaired in their use of mainline public transportation.
A Mobility Training Project: Training For Transit Users National Easter Seal Society
This booklet describes how to implement a program of individualized travel training for people with mobility impairments.
A Project To Train Young Adults With Physical Disabilities For Public Transportation Ridership New York Easter Seal Society, Inc.
This booklet describes how to implement a training program which will increase the frequency of mass transit ridership, while decreasing the dependency on paratransit systems.
A Universal Securement/Restraint System for Wheeled Mobility Aids on Public Transportation Vehicles  
Breaking Down The Barriers To Accessible Transportation National Easter Seal Society
A list of Project Action publications.
Broward County Florida: ADA Paratransit Eligibility Determination Process And Materials Project Action
A description of the ADA paratransit eligibility determination process that was developed in Florida.
Broward County Florida: Development Of Local Community Bus Service (Sept. 1995) Thatcher, Russell & Lawrence Harman
This document describes the network of local community bus service that was developed to supplement the traditional fixed route system and the county-wide paratransit program in Broward County Florida.
Broward County Florida: Using Geographic Information Systems For Integrated Transit Service Delivery (Sept. 1995), Harman, Lawrence & Russell Thatcher
This report provides information about the applications of geographic information systems.
City Of Napa Transit Users Assistance Project City Of Napa Transit Users Assistance Project, City of Napa
This report describes how to implement a travel training program designed to familiarize and orient persons with disabilities and senior citizens to the fixed route bus systems.
Community Transportation For Persons With Disabilities Easter Seal Society of Southwest Florida
This report explains how to train consumers to ride regular fixed route buses and to produce training materials suitable for replication in any area with a fixed route system.
Detectable Warnings: Safety & Negotiability On Slopes For Persons Who Are Physically Impaired Project Action
This report is intended to aid regulatory agencies in refining guidelines and giving technical assistance in implementation of the ADA.
Do the Local Motion
Final Report: Commercial Rail Accessibility
Greater Topeka Partnership For Public Transportation: Final Report and Survey Results Federal Transit Administration
This proposal was initiated to foster cooperation and better understanding and relations between the transit industry and people with disabilities.
Guide For Training Persons With Developmental Disabilities On The Safe Use Of Metrorail, Metrobus, Or Other Local Fixed Route Bus Service (Dec. 1995), Washington Metropolitan Area Transit Authority
This guide provides travel trainers with information to assist developmentally disabled persons to learn to successfully and independently use local fixed route bus service.
Identification, Marketing And Training Of People With Disabilities Houston Area Regional Transit District
This program was designed for participants who have little or no experience in the use of public transportation systems.
Identifying People With Disabilities In The Community And Their Transportation Needs (1993) Federal Transit Administration
This guide is intended to provide information to assist in implementing the transportation regulations of the ADA.
Integrated Transit Service Design—An Overview (Jan. 1996), Harman, Lawrence & Russell Thatcher
A re-invention of public transportation in Broward County in response to an overwhelming demand for paratransit service, declining federal transit funds, and inadequate state financial assistance.
Marketing A Module Switch From Metro + Plus To Local Motion Transit Planning Division
This project was established to develop an innovative, cost-effective, and replicable program designed to reduce individual passenger's fears and encourage model switching.
On-Board Act II Boarding Study (1993), Community Forum
This program was developed to encourage people with disabilities to use wheelchair accessible buses.
On Our Own: A Project To Introduce High School Students With Physical Disabilities To Public Transportation Ridership In New York City (1993) New York Easter Seal Society
This program was developed to retrain high school students in Queens, New York to address their fears in a controlled manner resulting in the increased use of public transportation by young adults with physical disabilities.
Outreach And Marketing (1993) Federal Transit Administration
This guide is intended for use by a wide variety of transit and disability organizations involved in developing and implementing outreach marketing programs.
People Accessing Community Transportation The Kennedy Center
This program was developed to train consumers with cognitive, psychiatric, and physical disabilities to use accessible fixed route services.
Position & Securing Riders With Disabilities And Their Mobility Aids In Transit Vehicles: Design And Evaluation Program ECRI
A booklet that provides a better understanding of the issue of positioning mobility aids on transit vehicles so those passengers using them can be transported safely.
Project Action Transportation Demonstration Project, The Austin Resource Center for Independent Living
This program was established to provide training to paratransit passengers with various disabilities on the use of accessible fixed route service, how to assess a long term fixed route, and the importance of training beyond the project period.
Schuykill County Employment And Carpooling Training Program National Easter Seal Society
This program describes how to develop a carpooling program for employees with cognitive impairments and a training program for persons with mobility disabilities.
The Stakeholders Forum, Hartman Ronald & Elaine Kurtz
This program describes how to take the pulse in Representative American Communities to measure how ADA compliance in public transportation is going.
Tactual Maps: Accessible Information for Transit Users With DisabilitiesProject Action
This project addresses how to make transit information available to riders with disabilities.
Talking Signs Remote Infrared Signage: A Guide for Transit Managers
Talking Signs System: Guide for Trainers
TDOT Media Guidebook (2005)
Teaching the Safe Use fo the WMATA ystem to Persons w/Mobility Impairments
Teaching the Safe Use fo the WMATA ystem to Blind and Visually Impaired Persons
Teaming Up For Action Easter Seal Society of Central Connecticut
The program was designed to enable school students with disabilities to access bus service in their communities.
Teamwork In Transportation: Final Report Transit Authority of River City
The goal of this program is to educate people with disabilities on their rights and responsibilities under the ADA of 1990.
Technology, Service Planning And Regulations (1993) Federal Transit Administration
This guide is a compilation of case studies in transit accessibility problem-solving.
Training Of Transit Users With Disabilities Driver Trainers Cerenio Management Group
A transit training program that certifies transit users with disabilities as sensitivity and mobility trainers.
Training Project For People With Disabilities Easter Seal Society of Utah
A training program developed to train consumers with disabilities to access fixed route service.
Training Program For Transit Personnel San Antonio Independent Living Services
A training program designed and conducted to help consumers with physical disabilities access fixed route bus service.
Training Accessibility Improvement Through Talking Signs: Remote Infrared Signage: Demonstration and Evolution  
Training Transit Personnel (1993), Project Action
This guide provides information to assist in implementing the transportation regulations of the ADA.
Transit Ambassador Training Program Trainee Handbook
Transit Training For People With Disabilities Easter Seal Society Utah
This program was designed to train consumers with disabilities to access fixed route services.
Transportation Ombudsman Project Protection and Advocacy, Inc.
This project was established to develop and utilize primarily non-adversarial dispute resolution methods of solving problems relating to ADA compliance between persons with disabilities and public transit providers.

RTAP: TECHNICAL ASSISTANT BRIEFS
Alternative Fuels
Developing A Transit System Personnel PolicyLazarro, Ream
A manual which explains the process of developing a personnel policy for your transit system.
Making A Transit Service Accessible Federal Transit Administration
This brief provides the key components necessary for planning and implementing an effective accessible transportation system.
Performance Evaluation for Rural Transit System
Risk Management for Rural Transit Systems
Special Policies For Special Passengers Urban Mass Transportation Administration
This technical assistance brief identifies the issues specialized transportation providers must address before establishing policies to meet the challenges of serving passengers with special needs.
Statewide Transportation Planning and Transit Funding
Training and Development: Excellence in Community Transportation
Using Volunteers in Transportation
Vehicle Procurement


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